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FAQ

  • Care

    How do I clean my jewelry?

    We recommend to simply clean your jewelry by gently wiping off any dirt with a soft cloth.

    Do not submerge into any liquid, including jewelry cleaning solutions. Please do not try to polish gold plated jewelry as it will remove the plating

    How do I care for my jewelry?

    As much as our jewelry is designed for the everyday conditions of life, some TLC goes a long way.

    Rule 1: Let makeup, perfume, lotions, and any chemical substances absorb into skin before

    putting on your gold plated jewelry.

    Rule 2: Take off your jewelry before showering, washing, swimming, exercising, sleeping etc.

    Rule 3: Avoid all soaps, oils, perfumes, detergents, and anything abrasive.

    Rule 4: Store separately by placing your earrings in the soft cloth inside the leather pouch provided. Do not store near heating vents or extreme heat.

  • Shipping

    How long will it take for my Monbouquette purchase to arrive?

    Your purchase will be shipped from our studio in Santa Monica within 48 hours of purchase. We offer $5.00 domestic ground shipping as well as 3 day and 2nd day select shipping. Domestic ground shipping will take 5-10 business days to be delivered. Expedited shipping orders can take 2-3 days. 

    Do you ship internationally?

    Yes! If your order is shipping outside of the United States, it may take up to 10 days to arrive depending on your selected shipping rate. 

    How much does shipping cost?

    We offer domestic ground shipping for a $5.00 flat-rate. If you would like expedited shipping, these rates will be calculated upon checkout. 

    All shipping rates outside of the United States are calculated upon checkout.

  • Returns

    How do I return my purchase?

    We completely understand the risks of online shopping, so if you are not in love with your purchase we are happy to accept returns within 45 days of purchase.

    If you haven’t received a refund after two weeks, no fear, please contact us at info@monbouquettejewelry.com and we will figure it out together.

    What items are non-returnable?

    - Gift cards

    - Any item not in its original condition, such as missing parts or damaged

    - Any item without proof of purchase

    - Any item returned after the 45 day time frame of purchase

  • Contact

    For additional information about us and our products, please do not hesitate to reach out to Lily@monbouquettejewelry.com or call/text Jenny and Lily at (310) 433 - 8873.

    For PR and press inquiries, please reach out to jkiraly@megamegaprojects.com

    Our shipping and returns address is 2801 Ocean Park Blvd. Box #11 Santa Monica, CA 90405.