How do I clean my jewelry?
We recommend cleaning your jewelry by gently wiping off any dirt with a soft cloth.
Do not submerge gold-plated jewelry into any liquid, including jewelry cleaning solutions as it will remove the plating.
How do I care for my jewelry?
As much as our jewelry is designed for the everyday conditions of life, some TLC goes a long way.
Rule 1: Let makeup, perfume, lotions, and any chemical substances absorb into skin before putting on your gold plated jewelry.
Rule 2: Take off your jewelry before showering, washing, swimming, exercising, sleeping etc...
Rule 3: Avoid all soaps, oils, perfumes, detergents, and anything abrasive.
Rule 4: Store separately by placing your jewelry in the soft cloth inside the leather pouch provided. Do not store near heating vents or extreme heat.
How long will it take for my Monbouquette purchase to arrive?
Your purchase will be shipped from our studio in Santa Monica within 48 hours of purchase. We offer $5.00 domestic ground shipping as well as 3 day and 2nd day select shipping. Domestic ground shipping will take 5-10 business days to be delivered. Expedited shipping orders can take 2-3 days.
Do you ship internationally?
Yes! If your order is shipping outside of the United States, it may take up to 10 days to arrive depending on your selected shipping rate.
How much does shipping cost?
We offer domestic ground shipping for a $5.00 flat-rate. If you would like expedited shipping, these rates will be calculated upon checkout.
All shipping rates outside of the United States are calculated upon checkout.
Returns, Exchanges, and Store Credit
How do I return, exchange, or receive store credit for my purchase?
We completely understand the risks of online shopping, so if you are not in love with your purchase we are happy to accept free returns, exchanges, or store credit within 30 days of purchase. Please click here to start the process.
If you are have any additional questions or concerns, please contact us at Lily@monbouquettejewelry.com and we will figure it out together.
For additional information about us and our products, please reach out to Lily@monbouquettejewelry.com or text us at 1 (213) 677 - 7946
Our shipping and returns address is 2801 Ocean Park Blvd. Box #11 Santa Monica, CA 90405.